Our Guarantee of a secure transaction when dealing with LuxuryMagazzino!

We Magazzino Italiano LLC, the owners and operators of this website, stand behind all of our merchandise. When you buy from us, you know that you are buying authentic, first quality merchandise. And, if you are not happy when you receive it, just send it back, and we will refund you. It is as simple as that.

The surplus industry is infamous for the clandestine way in which it operates. Given the nature of the business, that is not all together surprising when you consider the source of the merchandise available and the intent of the initial sellers – to make it vanish! It is important for them that the surplus merchandise that they dispose of neither comes back into their existing sales channels nor dilutes their gross margins. However, notwithstanding this, there is, in our opinion, no reason that the buyers of that very same merchandise cannot operate to the same standards as other retailers and wholesalers. To us, this is just good business practice. We want our first sale to you to be the first of many, and not the last.

As such, we are happy to sell to you small sample lots and we are happy for you to return the merchandise if you are not entirely happy.

What we ask in return is that you respect our merchandise. If you decide to return it, please return all of it in exactly the condition that you receive it in – with the tags intact, where appropriate, and in new condition.  (See complete Return Policy)

So, when you are buying from Magazzino Italiano LLC, the owners and operators of this website, you know that you can sleep in peace and not have to worry about receiving pallets of unsellable merchandise, fake merchandise, and that you will not have to spend time chasing us up.

If you have received merchandise from LuxuryMagazzino that you are unhappy with, simply make sure that you follow the Return Policy guidelines, and we will be happy to process your return.

LuxuryMagazzino Return Policy